Schedule 
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| Time | Activity (Click on an event to see full profile) | Speakers | Location |
|---|---|---|---|
| 09:30 - 10:45a | Ask The Expert - Maintenance Repair! Ask the Expert |
Zachary Hood | Juniper Room |
| 09:30 - 10:45a | Ask the Expert - Marketing! Ask the Expert |
Angie Cramp | Maple Room |
| 09:30 - 10:45a | How To Achieve & Increase Your Leasing Goals?
Leasing Property Managers |
Jessica Sachs | The Venue |
| 09:30 - 10:45a | Troubleshooting Plumbing
Maintenance Technicians Service Supervisors |
Ray Patrick | Parkview Ballroom |
| 09:30 - 10:45a | Detecting Fraudulent Applications
Property Managers Regional Management & Executives |
Janet Peters | Laurel Ballroom |
| 10:00 - 03:00p | Click & Lease Q & A | Magnolia Ballroom | |
| 11:00 - 12:00p | Ask the Expert - Human Resource! Ask the Expert |
Renee Martini-Calebrese | Maple Room |
| 11:00 - 12:00p | Ask the Expert - Insurance! Ask the Expert |
Chris Smith | Juniper Room |
| 11:00 - 12:00p | Keynote Panel; How to Reach The Top Floor - Success stories from your colleagues! KEYNOTE PANEL DISCUSSION |
George Cowden, Trade Show Co-Chair - Keynote Charlene Delia Christine Lacy Bill Nye Veda Williams | The Venue |
| 01:00 - 02:00p | Ask the Expert - Legal Questions! Ask the Expert |
Paul Cohen | Juniper Room |
| 01:00 - 02:00p | Strategies for Dealing with Difficult People Leasing Maintenance Technicians Property Managers Regional Management & Executives Service Supervisors |
Bill Nye | Laurel Ballroom |
| 01:00 - 02:00p | The Secrets to Efficient Turnovers
Maintenance Technicians Property Managers Service Supervisors |
JJ Berenato Ishea Sheppard | Parkview Ballroom |
| 01:00 - 02:00p | NAA CLICK & LEASE PROGRAM Leasing NAA CLICK & LEASE Program Property Managers Regional Management & Executives |
Nicholas Tovar | The Venue |
| 02:15 - 03:15p | Property Management Legal Update
Property Managers Regional Management & Executives |
Jenel Marriccini Jacob Sitman | Laurel Ballroom |
| 02:15 - 03:15p | How Leasing & Maintenance Can Improve The Customer Experience!
Leasing Maintenance Technicians Property Managers Service Supervisors |
Miranda McElroy | The Venue |
| 02:15 - 03:15p | Learn What's Hot and New in Kitchen Trends!
Property Managers Regional Management & Executives Service Supervisors |
Matthew Bell George Cowden, Trade Show Co-Chair - Keynote Tara Crockett Nikki Giouros Rick McMahon | Parkview Ballroom |